Shipping policy
Shipping Policy Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
- Overnight Shipping: 1 business day
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping We currently ship to select international destinations. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customs fees, duties, and taxes are the responsibility of the customer.
Damaged or Lost Packages We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us If you have any questions about your shipment, please contact us at staff@adangrace.com.
